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The New Secrets Of Emotional Intelligence

What This Initiative Is About


At its very core, Emotional Intelligence and its measurement Emotional Quotient are about producing success. Producing breakthrough success, by…


a)     Evolving your emotional mind sets and skill sets, and

b)     Heightening your consciousness about yourself, others and your interaction with your world.


Global studies have clearly shown that a lack of emotional quotient leads to failed businesses, estranged families, in stunted social and work lives, in deteriorating physical health and mental anguish and, as a society, in tragedies such as killing… which even the most brilliant among us are vulnerable to.


So, make your choice to unlock the power of your emotions and produce unbelievably great results at work, home and play.


What You Can Expect


A ground breaking, absolutely unique, expertly researched & created, world class, professionally delivered initiative, which will address your specific needs and benefit you for a lifetime.


How This Initiative Is Conducted


This perspective shaping initiative is expertly run as a series of …


     Illuminating introductions
     Engaging dialogues
     Interactive games & exercises
     Thought provoking debriefs
     Open questions & answer sessions
    Reflection time-outs
    Relevant case studies
     Enriching assignments
     Feedback loops


Initiative Outline


Part 1 - Background, History and Relevance of Emotional Intelligence


  • What is Emotional Intelligence?

  • What does Emotional Quotient Measure?

  • What are the Benefits of a High Emotional Quotient?

  • The Range of Human Emotions and Their Expression

  • The Stanford Marshmallow Experiment

  • The 15 Key Emotional Intelligence Dimensions


Part 2 - Exploring The Various Emotional Intelligence Models

  • The Mayer – Salovey – Caruso Emotional Intelligence Model

  •  The Emotional Competencies Model

  • The Emotional Social Intelligence Model


Part 3 - 360 Degrees Measuring of Your Emotional Quotient


  • Mayer – Salovey – Caruso Emotional Intelligence Test (MSCEIT)

  • Emotional Competency Model (ECM)

  • Emotional Social Intelligence (ESI)


Part 4 - Building Your Emotional Quotient


  • Interactive Exercises To Improve Your Emotional Intelligence

  • Identifying The Range of Emotions Exercise

  • The Working With Emotions Game

  • The Expressing Your Emotions Workshop

  • The Managing Your and Others Emotions Challenge


Part 5 - Benefiting from Emotional Intelligence at Work, Home and at Play


  • The Art of Listening

   Not Hearing


   Selective Listening

   Active Listening



  • The Value of Questioning

   Understanding The Power of Questions

   Asking Questions to Resolve Conflicts

   Clarify, Specify and Explore


  • The Benefit of Dialogue

   Dialogues vs Debates vs Discussions


  • The Ability to Crystallise

   Identifying What Under The Surface


  • The Dynamics of Action

   Keeping Commitments

   Building Trust


  • The Opportunity of Feed-Forwarding

   Avoiding Time Wasters


  • The Rewards of Winning

   Producing Winning Work Results


Part 6 - Creating Your Ongoing Personal Plan for Continuously Improving Your Emotional Quotient

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