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What This Initiative Is About


You need to get the best out of your people everyday and fast. This program looks specifically at how the leaders in your organisation, at the senior and mid level, can get higher performance out of both your top performers and under-performers.


What You Can Expect


A ground breaking, absolutely unique, expertly researched & created, world class, professionally delivered initiative, which will address your specific needs and benefit you for a lifetime.


How This Initiative Is Conducted


This perspective shaping initiative is expertly run as a series of …


       Illuminating introductions
       Engaging dialogues
       Interactive games & exercises
       Thought provoking debriefs
       Open questions & answer sessions
       Reflection time-outs
       Relevant case studies
       Enriching assignments
       Feedback loops



Initiative Outline


Part 1 – Exploring The Core Components Of World Class Performance Coaching


  • Knowing The Creating A Coaching Organisation Model

  • Knowing Professional Coaching Technologies

  • Knowing Profession Coaching Methodologies

  • Knowing Professional Coaching Techniques


Part 2 – The Leadership Mindsets Required During Performance Coaching


Sharpening Your Primary Leadership Mind Set For Performance Coaching


The 7 Ps of Primary Leadership

  • The Value of Principles

  • The Value of Proactivity

  • The Value of Problems

  • The Value of Patience

  • The Value of Profitability

  • The Value of Performance

  • The Value of Peace


Sharpening Your Secondary Leadership Mind Set For Performance Coaching


The 10 Dimensions of Secondary Leadership


  • Raising Your Team’s Awareness

  • Knowing Your Team’s Personality

  • Clarifying Their Intention

  • Aligning Their Targets

  • Creating Opportunities For Them To Win

  • Building A Great Team Environment For Them

  • Coaching Them To Deliver Excellent Results

  • Inviting Them To Remain Coachable

  • Developing Their Competencies

  • Leading Your Leader


Sharpening Your Tertiary Leadership Mind Set For Performance Coaching


Exploring Your Unique Performance Coaching Style

  • What Type Of Performance Coach Are You?

  • Are You A Regenerative Performance Coach?

  • Are You An Effectuate Performance Coach?

  • Are You An Especial Performance Coach?  

  • Are You An Erudite Performance Coach?

  • Are You An Allegiant Performance Coach?

  • Are You An Affective Performance Coach?

  • Are You A Provocative Performance Coach?

  • Are You An Amiable Performance Coach?


Part 3 – The Performance Coaching Skill Sets Required During Performance Coaching

The Art Of Listening

  • How To Avoid Not Hearing During Your Performance Appraisals

  • How To Escape Just Hearing During Your Performance Appraisals

  • How To Improve Selective Listening During Your Performance Appraisal

  • How To Active Listening During Your Performance Appraisals                                          

  • What Is Emphatic Listening During Your Performance Appraisals

  • When To Use Non-Emphatic Listening During Your Performance Appraisals

  • Can You Listening Beyond Listening During Your Performance Appraisals


The Art Of Questioning

  • Asking Questions To Clarify During Your Performance Appraisals

  • Asking Questioning To Specify During Your Performance Appraisals

  • Asking Questioning To Explore During Your Performance Appraisals


The Art Of Dialoguing

  • The Pitfall Of Having Your Performance Appraisal Becoming A Discussion

  • How To Avoid Debates During Your Performance Appraisals

  • Establishing A Dialogue During Your Performance Appraisals


The Art Of Crystallising

  • How To Remove Doubt During Your Performance Appraisals

  • How To Gain Clarity During Your Performance Appraisals

  • How To Establish Agreements During Your Performance Appraisals

The Art Of Actioning

  • Translating Performance Intangibles Into Tangibles

  • Measuring The Meaningful Through Performance

  • Focusing On The Target Of Your Performance Appraisals

The Art Of Feed-Backing And Feed-Forwarding

  • Exploring What Worked And What Didn’t Work

  • Thinking, Speaking And Actioning The Missing

  • Identifying The Difference That Will Make The Difference


The Art Of Winning

  • Hitting Your Future Performance Target

Part 4 – Exploring The Common Pitfalls During Performance Coaching


How To Avoid The Common Pitfalls Of…

  • Incessant Politicking

  • Office Gossiping

  • Buying Into Excuses

  • Divergent Goals

  • Misaligned Purpose   

  • Miscommunication Messages

  • Overt Favouritism

  • Covert Animosity

  • Unclear Intentions

  • Uncertain Standards


Applying Best Practices During Performance Coaching


Part 5 – Dealing With “Difficult Situations” During Performance Coaching


  • Identifying Your Top “Difficult Situations” During Performance Coaching

  • Exploring The Issues Behind The Performance Coaching Issues

  • Examining The Strategies You Use To Normally Deal With These “Difficult Situations”

  • Establishing Why These Strategies Work Or Don’t Work   

  • Figuring Out New Ways To Dissolve Your “Difficult Situations”


Part 6 – Confidently Practicing Your Performance Coaching


  • Role Playing Your Entire Performance Coaching Process

  • Ensuring Confidence And Competency With Respect To Performance Coaching

Coaching The Right Performance Mindsets & Skillsets 

Your Chief Facilitator - Manoj Sharma

Who is Manoj Sharma?

Manoj Sharma is just a human being, doing his best to make a small difference in the world.


Professionally, Manoj Sharma is the Chief Facilitator of 


Manoj Sharma started his career in Special International Events for the Walt Disney Co. He continued, as a Group Business Development Director for a tech startup which was sold for SGD 23.5 million. He was subsequently the CEO of the Singapore Service Academy for more than 10 years. He has advised more than 300 large public and private organisations, assisted them with their organisational and professional development needs, as well as delivered keynotes and facilitated programs globally for more than 110,000 people. He considers this to be an absolute privilege.


Manoj sits on various committees. In 2003 he was invited by SPRING Singapore to advice on how to grow Singapore’s entrepreneurship landscape and subsequently sat of the Board of the Action Committee for Entrepreneurship. In 2012, he was invited by the Singapore Kindness Movement to conceptualise the framework for Kindness@Work, a national initiative designed to create a more gracious society starting with the CEOs of large organisations. Outside of his roles with the aforementioned organisations, he is highly active in the international start-up scene, as an investor, speaker, judge and thoroughly delights in mentoring entrepreneurs from around the world.


In his free time, Manoj enjoys playing a round of golf with his buddies. As for the future, Manoj looks forward to continue to contribute to society, to the best of his abilities.

Our Public Sector Clients

Our MNC & SME Clients

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