Catapulting Small And Medium Enterprise Into Multi National Corporations

In most countries around the world, Small and Medium Enterprises are the backbone of the economic system, the drivers of growth and the building blocks of the nation.

 

Small and Medium Businesses, regardless of how micro they are at the point of starting up or how established they are as family businesses, have the greatest capacity for growth. As organizations, Small and Medium Companies are most entrepreneurial in nature, have the greatest potential for enduring value creation and are thus great assets when it comes to adding to the wealth of a nation.

 

The challenge is that in a GLOCAL (Global and Local) World, barriers to trade are fast being torn down and competition come thick from all corners of the globe.

 

This program is designed to give your Small and Medium Enterprise the best practical international education and coaching possible so you can grow as you aspire.

 

Get in touch with us, embark on a journey that assists you professionalize and achieve your goals.

 

What You Can Expect

 

A ground breaking, absolutely unique, expertly researched & created, world class, professionally delivered initiative, which will address your specific needs and benefit you for a lifetime.

 

How This Initiative Is Conducted

 

This perspective shaping initiative is expertly run as a series of …

 

Illuminating introductions
Engaging dialogues
Interactive games & exercises
Thought provoking debriefs
Open questions & answer sessions
Reflection time-outs
Relevant case studies
Enriching assignments
Feedback loops

 

Initiative Outline

 

Step 1 – Creating World Class Strategies

 

Working On And In Your Business

Thinking GLOCAL – Global & Local

The Old Got You Here And New Will Get You There

Benchmarking Your Leadership

Benchmarking Your Business

Truthing What Works And What Doesn’t Work

Gaining Clarity Of Intention On Your…

  • New Values

  • New Vision

  • New Mission

  • New Rewards

  • New Identity

  • New Code Of Conduct

  • New Value Proposition

 

Creating Your Lists

  • Your Business Wish List

  • Your Priority List

  • Your Action List

 

Creating Your New Executive Business Plan

  • Your New Strategic Objective

  • Your New Key Strategic Indicators

  • Your New Schedule Of Events

  • Your New Budget & Source Of Funds

  • Your New Organization Strategies

  • Your New Roles & Responsibilities

  • Your New Branding, Marketing & Sales Value Propositions

  • Your New Target Market

  • Your New Positioning Strategy

  • Your New Financial Goals

  • Your New Financial Strategy

  • Your New Pricing Strategy

  • Your New Go To Market Steps

 

Step 2 – Creating World Class Leadership

 

Primary Leadership - Getting The Best Out Of Yourself

The “Primary Leadership” Game – The Earning Your Keep Approach

Debriefing The Primary Leadership Game

 

The 7 Ps of Primary Leadership

  • The Value of Principles

  • The Value of Proactivity

  • The Value of Problems

  • The Value of Patience

  • The Value of Profitability

  • The Value of Performance

  • The Value of Peace

 

The Keys to High Fulfilment

  • Being Secure

  • Being Loved

  • Being Free

 

Secondary Leadership – Getting The Best Out Of Your Teams

The “Secondary Leadership” Game – The KAIZEN Approach

Debriefing The “Secondary Leadership” Game

 

The 10 Dimensions of Secondary Leadership

  • Raising Your Team’s Awareness

  • Knowing Your Team’s Personality

  • Clarifying Their Intention

  • Aligning Their Targets

  • Creating Opportunities For Them To Win

  • Building A Great Team Environment For Them

  • Coaching Them To Deliver Excellent Results

  • Inviting Them To Remain Coachable

  • Developing Their Competencies

  • Leading Your Leader

 

The Keys To High Performance

  • Building Trust

  • Correction, Without Protection

  • Measuring What Matters

 

Tertiary Leadership – Getting The Best Out Of Other Leaders

The “Tertiary Leadership” Game – The 1 - 0 Approach

Debriefing The “Tertiary Leadership” Game

  • The Lessons of Servant Leadership

  • The Lessons of Collaborative Leadership

  • The Lessons of Visionary Leadership

  • The Lessons of Congruent Leadership

  • The Lessons of Spiritual Leadership

  • The Lessons of Primal Leadership

  • The Lessons of Chaordic Leadership

  • The Lessons of Creative Leadership

  • The Lessons of Presidential Leadership

           

Defining Your World Class Transformational Leadership Style

  • Are You A Regenerative Leader?

  • Are You A Benevolent Leader?

  • Are You An Effectuate Leader?

  • Are You An Especial Leader?

  • Are You An Erudite Leader?

  • Are You An Allegiant Leader?

  • Are You An Affective Leader?

  • Are You A Provocative Leader?

  • Are You An Amiable Leader?

           

The Keys To High Profitability

  • Being In Service

  • Collaboration Endlessly

  • Inviting Leaders To Lead with You

 

Step 3 – Creating World Class Branding, Marketing & Sales

 

Re-Segmenting Your Business

Your Primary Segmentation

Individual Segmentation by…

  • Age

  • Gender

  • Occupation

  • Income

  • Designation

  • Education

  • Marital Status

  • Location

  • Others

 

Organization Segmentation by…

  • Industry

  • Size Of Business

  • Locations

  • Financial Status

  • Others

 

Your Secondary Segmentation

Your Disruptive Strategy

 

Re-Branding Your Business

Moving From A Commodity To A Product & Service, To A Brand

 

Crafting…

  • Your Niche

  • Your Unique Value Proposition

  • Your Name

  • Your URL

  • Your Logo

  • Your Tagline

  • Your Scheme

           

Establishing Congruency

  • Inside-Out And Outside-In Alignment

  • The Organization Wide Consistency Test

  • Branding Feed-Backing & Feed-Forwarding

Re-Marketing Your Business

Re-Establishing Your Marketing Mix

Your Product, Price, Placement & Promotion

 

Identifying What You Want Your Marketing To Do

  • Maximizing Sales

  • Increasing Publicity

  • Brand Building

  • Persuading Buyers

  • Introducing New Products & Services

  • Marketing Positioning

  • To Face Competition

  • Inform Of Changes

  • To Counter Competitor Advertising

  • To Enhance Goodwill

 

Following A Step By Step Marketing System

  • Doing Your Marketing Research

  • Setting Out Your Marketing Aims

  • Putting Aside A Marketing Budget

  • Choosing The Best Above The Line & Below The Line Media For Your Marketing

  • Choosing The Best Online & Offline Media For Your Marketing

  • Designing & Copyrighting Your Marketing Collateral

  • Coordinating Your Marketing Efforts

  • Testing & Measuring Your Marketing Results

 

Re-Selling Your Business

Dissecting Your Buyers Mindsets

 

What Is Your Buyer In The Market For?

  • Relating To An Attracting A New Status Quo Buyer

  • Relating To A Repelling An Old Status Quo Buyer

  • Relating To A Neutral Or Uncertain Status Quo Buyer

 

The Cost Issue

  • Addressing “It Is Too Much”

  • Addressing “It Is Too Little”

  • Addressing ‘It Is Just Right”

  • The Quality Issue

  • Addressing “It Is Too Good”

  • Addressing “It Is Too Poor”

  • Addressing “It Is Just Right”

                       

The Value Issues

  • Good Or Bad

  • Helpful Or Harmful

  • Success Or Failure

  • Enhances Identity Or Diminishes Identity

  • Promotes Knowledge Or Ignorance

  • Ensures Security Or Uncertainty

  • Makes Happy Or Does Not

  • Brings Freedom Or Keeps Trapped

  • Delivers Peace Of Mind Or Not

                       

The Features Issue

  • I Want

  • I Don’t Want

                       

The Functions Issue

  • As It Should

  •  As It Shouldn’t

                       

The Usability Issue

  • Can It Be Used

  • Can’t It Be Used

                       

The Buyability Issue

  • Easy To Buy

  • Hard To Buy

  

The Channels Issue

  • Direct Selling

  • Agent Selling

  • Distributor Selling

  • Retail Selling

  • Wholesale Selling

 

Step 4 – Creating World Class Financing

 

Let’s Talk About Money

   Money As A Source Of Good Or Evil

 

The 10 Principles Of Money

 

Exploring The Indicators Of Your Financial Health

Your Balance Sheet

Your Profit & Loss Statements

Your Input / Output Statements

Your Valuation

  • Market Value

  • Book Value

  • Liquidation Value

  • Perceived Value

 

Financial Strategies

 

For The Investor

         Optimizing Investor Value

 

For The C.E.O.

         Salary & Incentives

 

For The Business

Optimizing Revenue

  • Products & Services x Pricing x Volume

Optimizing Cost Of Goods Sold

  • Borrowing, Expenses, Uncertainties & Taxes

Optimizing Profitability

  • Good Versus Bad Leverage

  • Basement & Ceiling Pricing

  • Breakeven Analysis

 

Maximizing Cash Flow

  • The Concept Of Liquidity

  • Maximizing Inflows Of Cash

  • Minimizing Outflows Of Cash

  • Bridging Shortfalls

  • Leveraging Surpluses

  • Forecasting Cash Flows

 

Step 5 – Creating World Class Operations

 

Benchmarking Your Operations

 

The 10 Stage Benchmarking Process

  • Identify What Is To Be Benchmarked

  • Identify Comparative Companies

  • Determine Data Collection Method And Collect Data

  • Determine Current Performance Gap

  • Project Future Performance Levels

  • Communicate Benchmark Findings And Gain Acceptance

  • Establish functional Goals

  • Develop Action Plans

Implement Specific Actions And Monitor Progress

Recalibrate Benchmarks

 

Exploring The Tenets Of System Thinking

The Reality Of Interdependence

The Saving Grace Of Holism

The Goal Seeking Outlook

The Inputs And Outputs Of Open And Closed Systems

The Transformation Of Inputs Into Outputs

The Dilemma Of Entropy

The Need For Regulation

The Hierarchy Of Whole And Subsystems

The Equifinality Of Convergence

The Multifinality Of Divergence

 

The Keys Of World Class Operations

 

Wasted Time, Resources & Energy

  • Eliminating Waiting Time

  • Eliminating Transporting Time

  • Eliminating Unnecessary Processes

  • Eliminating Excess Inventory

  • Eliminating Excess Motion

  • Eliminating Overproduction

  • Eliminating The Need To Correct Errors

     

Spent Time, Resources & Energy

  • Spending Less On Equipment

  • Redesigning Processes

  • Reducing Workforce

  • Improving Service Excellence

 

Invested Time, Resources & Energy

  • Investing In Activities That Create Value

  • Investing In Steps To Deliver Created Value

  • Investing In Eliminating Non Value Creating Activities

  • Investing In On Demand Products, Services & Ideas

  • Investing In KAIZEN

 

Integrating The Brilliance Of TQM

  • Kaizen – Continuous Process Improvements To Make Processes Visible, Repeatable And Measurable

  • Atarime Hinshitsu – Making Things Work As They Are Supposed To

  • Kansei – Examining How The User Uses The Product, Service and Idea

  • Miryokuteki Hinshitsu – Enhancing The Aesthetic Quality

 

The Practical Philosophy Of Theory Of Constraints

Identifying The Constraint

Deciding How To Exploit The Constraint

Subordinating All Other Processes To The Above Decision

Elevating The Constraint

Restarting All Over Again

 

Step 6 – Creating World Class Research, Development & Innovation

 

The Evolution Of Research & Development – Your Great Unexplored Frontier

From The Back Office To The Front Line

From Technical Expertise To Business Strategist

Distinguishing Creativity, Invention & Innovation

ROI On R&D

 

Innovating In Relation To…

 

Your Customers

  • Market Gaps

  • Customer Needs

  • Your Possibilities

 

Your Products, Services & Ideas Offerings

  • Addressing Market Gaps

  • Addressing Customer Needs

  • Addressing Your Possibilities

 

Your People

  • Developing R&D Mind Sets

  • Developing R&D Skill Sets

  • Developing R&D Business Sets

 

Your Key Performance Indicators

  • Financial Measurements

  • Customer Measurements

  • People Measurements

  • Industry Measurements

 

Your Industry

  • Internal Benchmarks

  • External Benchmarks

  • Productivity Benchmarks

  • Quality Benchmarks

  • Quantity Benchmarks

  • Profitability Benchmarks

  • Performance Benchmarks

  • Fulfilment Benchmarks

 

Your Future Opportunities

  • Future Trends

  • Future Scenarios

  • Future Projects Now

 

Step 7 – Creating World Class Intrapreneurial Organization

 

The History Of Intrapreneurship

  • Pinchot, Naisbitt & Kanter

 

The Benefits Of Intrapreneurship To Your Organization

  • The Strategic Angle

  • The GLOCAL Angle

  • The Profitability Angle

  • The Performance Angle

  • The Fulfilment Angle

  • The Industry Angle

  • The Competitive Advantage Angle

 

The Keys To Investing In Intrapreneurship

  • Exploring Your Return On Intrapreneurial Investment

 

Identifying Your Top Intrapreneurs

  • Finding Your Intrapreneurial Personalities

  • Testing Your Intrapreneurial Personalities

  • Developing Your Intrapreneurial Personalities Mind Sets

  • Developing Your Intrapreneurial Personalities Skill Sets

 

Focusing On Exploring Disruptive Technologies & Large Emerging Markets

  • Finding The Simpler, Cheaper And Niche Performing

  • Finding Thinner Margins But Larger Quantities

  • Finding New Customers & Avoiding Current Customers

  • Finding New Large Emerging Markets To Serve 

 

Developing A Proof Of Concept

The Economical Point Of View

The Strategic Point Of View

The Political Point Of View

The Social Point Of View

The Operational Point Of View

The Branding Point Of View

The Marketing Point Of View

The Leadership Point Of View

The Return On Investment Point Of View


Creating A Separate Organization & Avoiding The Failure Of Cannibalism

Learning From The Manoj Sharma Entrepreneurial Blueprint

Entrepreneurial Phases Of Advancement

Entrepreneurial Paradigms Of Evolution

Entrepreneurial Levels Of Progression

Entrepreneurial Daily Practicalities Of Business

Entrepreneurial Process Of Development

 

Turning Small Profit Streams Into Large Rivers

Innovators Into Incumbents

Your Chief Facilitator - Manoj Sharma

Who is Manoj Sharma?

Manoj Sharma is just a human being, doing his best to make a small difference in the world.

 

Professionally, Manoj Sharma is the CEO of CusJo.com, a smart survey + A.I. company that assists enterprises with their talent optimisation, customer experience and market research analytics needs. 

 

Manoj Sharma holds a B.Sc. Economics (Hons) Banking & Finance. He started his career as a Special Events Manager for the Walt Disney Co. He continued, as a Group Business Development Director for eGuide a tech startup which was sold for SGD 23.5 million. He was subsequently the CEO of DifferWorld and the Singapore Service Academy for more than 10 years. He has advised more than 300 large public and private organisations, assisted them with their organisational and professional development needs, as well as delivered keynotes and facilitated programs globally for more than 110,000 people. He considers this to be an absolute privilege.

 

Manoj sits on various committees. In 2003 he was invited by SPRING Singapore to advice on how to grow Singapore’s entrepreneurship landscape and subsequently sat of the Board of the Action Committee for Entrepreneurship. In 2012, he was invited by the Singapore Kindness Movement to conceptualise the framework for Kindness@Work, a national initiative designed to create a more gracious society starting with the CEOs of large organisations. Outside of his roles with the aforementioned organisations, he is highly active in the international start-up scene, as an investor, speaker, judge and thoroughly delights in mentoring entrepreneurs from around the world.

 

In his free time, Manoj enjoys playing a round of golf with his buddies. As for the future, Manoj looks forward to continue to contribute to society, to the best of his abilities. 

 

 

 

Our Public Sector Clients

Our MNC & SME Clients