World Class Relationship Selling – Profiling Your Customers & Meeting The Needs Of Their Personalities


How do we build high quality relationships for the long term that are mutually profitable?

How do you make acquaintances, deepen the connection, discover mutually profitable opportunities, serve them and then grow them year-on-year?

How do you raise your benchmark of professionalism, stop selling to your potential customers and still deliver world class year-on-year sales performance?

That is what Knowing Your True Personality – For World Class Relationship Selling is all about.

The secrets to World Class Relationship Selling exists in knowing both your and other people’s personalities. Your success as a top notch, world class sales professional resides in knowing how you and other people buy and knowing how to assisting your buyers buy from you.

Since your organization’s products, services and ideas can only be purchased by another human being isn’t it about time you became an absolute expert in knowing your and other people’s personality?

It was said by Sun Tzu more than 2,500 years ado that, “If you know your enemies and know yourself, you will not be imperiled in a hundred battles; if you do not know your enemies but do know yourself, you will win one and lose one; if you do not know your enemies nor yourself, you will be imperiled in every single battle.”

While it is obvious that your customers and potential customers are not your enemies, the principle espoused by Sun Tzu still holds true. Especially if you desire to create a world class sales organization that is highly valued by your customers.

Your entire sales, marketing and business development team

A 2-day, ground breaking, absolutely unique, expertly researched & created, world class, professionally delivered initiative, which will address your specific needs and benefit you for a lifetime.

Part 1 – Knowing Personality From A 360° Point Of View

Raising Your Consciousness
Distinguishing Persona, Personality And You
Jean Piaget

  • The Theory Of Cognitive Development
    • Sensorimotor Stage
    • Preoperational Stage
    • Concrete Operational Stage
    • Formal Operational Stage
  • Genetic Epistemology
    • The Sociological Model Of Development
    • The Biological Model Of Intellectual Development
    • The Elaboration Of The Logical Model Of Intellectual Development
    • The Study Of Figurative Thought

Erik Erickson

  • Theory Of Personality & Psychosocial Development
    • Infancy Crisis: Trust vs. Mistrust
    • Toddler Crisis: Autonomy vs. Shame & Doubt
    • Preschool Crisis: Initiative vs. Guilt
    • School Crisis: Industry vs. Inferiority
    • Adolescence Crisis: Identity vs. Role Confusion
    • Young Adulthood Crisis: Intimacy vs. Isolation
    • Middle Adulthood Crisis: Generativity vs. Stagnation
    • Late Adulthood Crisis: Ego Integrity vs. Despair

Exploring The Various Popular Personality Tests

  • Type A & Type B Personality Theory
    • Type A
    • Type B
    • Type A/B
  • DISC Assessment
    • Dominance
    • Influence
    • Steadiness
    • Conscientiousness
  • Big Five / Revised NEO Personality Inventory (NEO PI-R)
    • Openness
    • Conscientiousness
    • Extraversion
    • Agreeableness
    • Neuroticism
  • Carl Jung’s Archetypes
    • The Self
    • The Shadow
    • The Anima
    • The Animus
    • The Persona
  • Holland Codes Vocational Preference Inventory
    • The Realistic
    • The Investigative
    • The Artistic
    • The Social
    • The Enterprising
    • The Conventional
  • Myers-Briggs Type Indicator (MBTI) Assessment
    • Extraversion / Introversion
    • Sensing / Intuition
    • Thinking / Feeling
    • Judging / Perceiving
  • Enneagram Of Personality
    • The Perfectionists
    • The Helpers
    • The Achievers
    • The Romantics
    • The Observers
    • The Questioners
    • The Adventurers
    • The Asserters
    • The Peacemakers

Part 2 – Knowing Your Personality

Your Ego As A Separator Between You And YOU
Appreciating The Order Of All Things
Knowing Your True Motivations
Knowing Your True Strategies
Knowing Your True Gravitations
Knowing Your True Orientations
Knowing Your True Image
Knowing Your True Value System
Knowing Your True Passion
Knowing Your True Vision
Knowing Your True Mission
Knowing Your True Rewards
Knowing Your True Identity

Part 3 – Knowing How To Engage In World Class Relationships

Learning How To Relate To People’s True Motivations
Learning How To Relate To People’s True Strategies
Learning How To Relate To People’s True Gravitations
Learning How To Relate To People’s True Orientations
Learning How To Relate To People’s True Image
Learning How To Relate To People’s True Value System
Learning How To Relate To People’s True Passion
Learning How To Relate To People’s True Vision
Learning How To Relate To People’s True Mission
Learning How To Relate To People’s True Rewards
Learning How To Relate To People’s True Identity

Knowing How To Use This Knowledge Powerfully & Wisely

Part 4 – Knowing Other People’s Personalities

Knowing Other People’s True Motivations
Knowing Other People’s True Strategies
Knowing Other People’s True Gravitations
Knowing Other People’s True Orientations
Knowing Other People’s True Image
Knowing Other People’s True Value System
Knowing Other People’s True Passion
Knowing Other People’s True Vision
Knowing Other People’s True Mission
Knowing Other People’s True Rewards
Knowing Other People’s True Identity

Part 5 – Knowing How You And Other People Buy

Four Types Of Buyers – The Seers, Hearers, Feelers & Digital
The Secrets Of Motivation Buying
The Secrets Of Strategies Buying
The Secrets Of Gravitations Buying
The Secrets Of Orientations Buying
The Secrets Of Image Buying
The Secrets Of Value System Buying
The Secrets Of Passion Buying
The Secrets Of Vision Buying
The Secrets Of Mission Buying
The Secrets Of Rewards Buying
The Secrets Of Identity Buying

Part 6 – Know How To Assist Other People To Buy

Appealing To People’s True Motivations
Appealing To People’s True Strategies
Appealing To People’s True Gravitations
Appealing To People’s True Orientations
Appealing To People’s True Image
Appealing To People’s True Value System
Appealing To People’s True Passion
Appealing To People’s True Vision
Appealing To People’s True Mission
Appealing To People’s True Rewards
Appealing To People’s True Identity

Knowing How To Use This Knowledge Powerfully & Wisely


This life changing and perspective shaping initiative is expertly run as a series of …
Illuminating introductions
Engaging Dialogues
Interactive games & exercises
Thought provoking debriefs
Open questions & answer sessions
Reflection time-outs
Relevant case studies
Enriching assignments
Feedback loops

Your lead facilitator for this world class initiative is Manoj Sharma.

Who is Manoj Sharma?

Manoj Sharma is a World Class Organization Strategist. He assists organizations, teams and individuals to be financially and non-financially wealthier through a series of incredibly “spot on”, fully customized strategic initiatives. Mr. Sharma is also the Founder, CEO and Head of Faculty of DifferWorld.com, an international strategic profitability, performance and fulfillment consultancy. Over the years Mr. Sharma has earned a reputation for not just being a global thought leader, but also his reputation for delivering world class initiatives that assist the global who’s who win in their fields of endeavour is fast becoming legendary.

Mr. Sharma has extensively worked with tier one organizations and leaders across Asia, Europe, Oceania and The Middle East, as a Strategic Consultant, Executive Director, Group Business Development Director, Marketing & Communication Director, Content Director and more. As such he brings with him a truly global perspective with an intimate appreciation of local challenges.

What can Manoj Sharma Do For You?

Mr. Sharma specializes in assisting organizations, teams and individuals boost their profitability, performance and fulfillment levels through a combination of world class strategic consultations, keynotes, coaching, training & development seminars, workshops, courses, programs and other initiatives.

Who Are Some Of The Organizations He Has Assisted?

His initiatives have exponentially benefited some of the top global brands such as:

Accenture, Alcatel, American Express, A&W Restaurants, Cisco Systems, Civil Aviation Authority of Singapore, Civil Service College, Cargotec, CitiBank, Daikin Industries, DBS Vickers Securities, Deutsche Bank, FedEx, Fuji Xerox, General Electric, Hewlett-Packard, Hiab, HSBC, IBM,
Infocomm Development Authority of Singapore, Intel, JP Morgan, Kalmar, KFC, KPMG, Lee Kuan Yew School of Public Policy, Long John Silver’s, MacGregor, Merrill Lynch, Microsoft, Nokia, Singapore Ministry of Education, Motorola, National University of Singapore, Nanyang Technological University, Philips, Pizza Hut, PricewaterhouseCoopers, Raffles International, Reuters, Samsung, Singapore Airlines, Singapore Economic Development Board, Singapore General Hospital, Singapore Indian Chamber of Commerce and Industry, Singapore Institute of Management, Singapore Management University, Singapore Technologies, Singapore Tourism Board, Starbucks, ST Microelectronics, Sumitomo Mitsui Banking Corp, Sybase, Taco Bell, The Coca-Cola Company, The Walt Disney Company, Union Bank of Switzerland, United Overseas Bank Kay Hian, Young Arab Leaders, and more

See Manoj Sharma’s list of clients and partners

How Many People Has Manoj Sharma Worked With?

To date Manoj has worked with more than 50,000 individuals globally, from senior leaders onwards, across diverse industries and has professionally coaching more than 700 people.

Want to get in touch with Manoj Sharma?