Awakening The Heart Of Service For Educators

Creating A World Class Culture of Service Excellence


Being an educator calls for the need to serve from within. The mere act of teaching and imparting of knowledge and skills alone is not enough for educators to fulfill their functions. To embrace the teaching profession wholeheartedly, educators need to awaken the heart of service in their students, the students’ parents, their institute, their community, their nation and the world-at-large.

Top 10 Learning Benefits
This ground breaking and absolutely unique programme on “Awakening the Heart of Service for Educators” is extensively researched, carefully created and expertly presented to help you find out how to:

  • Re-ignite your passion as educators
  • Embody the true spirit of service in your institute
  • Gain clarity on your unique service related challenges and issues
  • Overcome the top 5 challenges that educators faced as service providers
  • Ingrain the essence of service as part of your institute’s DNA
  • Enhance the internal and external value of service using effective and proven techniques
  • Create people-focused experience versus technical process-driven service delivery
  • Differentiate service versus servitude versus slavery
  • Make the service paradigm shift and illuminate your mind to serve from the heart
  • Take a step forward in service and embrace your profession wholeheartedly
  


Each and every one of your educators from your Principal, Vice-Principal, Heads Of Department onwards

  


A ground-breaking, absolutely unique, expertly researched & created, world class, professionally delivered initiative, which will address the specific needs of educators in relation to awakening their heart of service

  


Part 1 – Establishing Your Relationship To Awakening The Heart Of Service

  • Dynamic Questioning To Establish Your Relationship To Service
  • Overview Of This Initiative
  • The Analogies Of The Star
  • Defining What Service Means To You
  • Establishing What Sustainably Successful People and Organizations Have In Common
  • 5 Great Quotes For A Multidimensional Appreciation Of Service

Part 2 – Developing The Platform For Awakening The Heart Of Service

  • What Appears And Disappears In Your World Of Service?
  • A Dialogue And Its Relationship To Service
  • Identifying And Overcoming Your Barriers To Service Excellence
  • Are All Organizations In the Business Of Service?

Part 3 – Exploring Strategies Towards Awakening The Heart Of Service

  • What Do You Think Of The Value Of Internal and External Service Standards?
  • Exploring The 10 Strategies To Awakening The Heart Of Service

Part 4 – Step 1 To 3 Towards Awakening The Heart Of Service
Step 1 – Gaining Clarity On Your Unique Service Related Problems, Challenges and Difficulties

  • The Top 32 Service Problems, Challenges and Difficulties People Face
  • What Other Service Problems, Challenges and Difficulties Do You face?
  • Identifying Your Top 5 Service Problems, Challenges and Difficulties

Step 2 – Focusing On The Issues At Hand And Crystallizing The Issues Behind The Issues

  • What Are The Issues Behind The Issues

Step 3 – Examining How People Normally Deal With Their Service Problems, Challenges and Difficulties

  • What Are The Common Ways, That You’ve Observed, About How People Normally Deal With Their Service Problems, Challenges and Difficulties?

Part 5 – Step 4 To 6 Towards Awakening The Heart Of Service
Step 4 – Realizing Why These Normal Strategies Don’t Work And What You Need To Focus On

  • Why Don’t These Normal Strategies Work
  • So, What Do You Need To Focus On?

Step 5 – Exploring Possible Solutions You, Your Teams and Your Organization Are Looking For

  • What Are You Really Looking For?

Step 6 – Identifying The Different Types Of Solutions Worth Looking For

  • What Are The Different Types Of Solutions That Are Centric To You?

Part 6 – Step 7 To 9 Towards Awakening The Heart Of Service
Step 7 – Exploring Multiple Relevant Solutions

  • When It Comes To Service My Organization Needs To Be…
  • When It Comes To Service I Need To Be…

Step 8 – Appreciating The Philosophy Of Problems and Solutions

  • If There Is A Problem…

Step 9 – Appreciating Human Dynamics To Appreciate Service

  • Human Beings Are Mostly Being…
  • We Want To Create A Culture Of Service Excellence, But…
  • Thinking Revolves Around….
  • The 5 Global Paradigm Shifts And How They Relate To Service

Part 7 – Step 10 Towards Awakening The Heart Of Service
Step 10 – Examining People’s Devotions And Their Lack Of Devotions To Service And What Causes It

  • The Chocolate Cake Game
  • Differentiating The Universal Differences Between A Product, A Service And An Experience
  • Differentiating Technical Process Driven Service and Non-Technical People Driven Service
  • The Value Of Creating An Experience
  • Adding Value Through The Price Of A Cup Of Coffee
  • What I Now Realize Is…

Part 8 – Step 11 To 14 Towards Awakening The Heart Of Service
Step 11 – Exploring People’s And Your Preconceived Notions When It Comes To Service

  • Service Versus Servitude Versus Slavery

Step 12 – Identifying The Preconceived Notions That Have Held You Back From Serving

  • Typical Hold Backs When It Comes To Service
  • What Has Held You Back And What Has It Cost You?

Step 13 – Illuminating Your Mind As To The Heart Of Service And Shifting Your Service Paradigm

  • The DNA Of All Human Beings Demonstration

Step 14 – Identifying What You Are Willing To Do To Take A Step Forward In Service

  • Your Service Declaration – Awakening The Heart Of Service
  


This life changing and perspective shaping initiative is expertly run as a series of …
Illuminating Introductions
Engaging Dialogues
Interactive Games & Exercises
Thought Provoking Debriefs
Open Questions & Answers Sessions
Reflection Time-Outs
Relevant Case Studies
Enriching Assignments
Feedback Loops

  

Your lead facilitator for this world class initiative is Manoj Sharma.

Who is Manoj Sharma?

Manoj Sharma is a World Class Organization Strategist. He assists organizations, teams and individuals to be financially and non-financially wealthier through a series of incredibly “spot on”, fully customized strategic initiatives. Mr. Sharma is also the Founder, CEO and Head of Faculty of DifferWorld.com, an international strategic profitability, performance and fulfillment consultancy. Over the years Mr. Sharma has earned a reputation for not just being a global thought leader, but also his reputation for delivering world class initiatives that assist the global who’s who win in their fields of endeavour is fast becoming legendary.

Mr. Sharma has extensively worked with tier one organizations and leaders across Asia, Europe, Oceania and The Middle East, as a Strategic Consultant, Executive Director, Group Business Development Director, Marketing & Communication Director, Content Director and more. As such he brings with him a truly global perspective with an intimate appreciation of local challenges.

What can Manoj Sharma Do For You?

Mr. Sharma specializes in assisting organizations, teams and individuals boost their profitability, performance and fulfillment levels through a combination of world class strategic consultations, keynotes, coaching, training & development seminars, workshops, courses, programs and other initiatives.

Who Are Some Of The Organizations He Has Assisted?

His initiatives have exponentially benefited some of the top global brands such as:

Accenture, Alcatel, American Express, A&W Restaurants, Cisco Systems, Civil Aviation Authority of Singapore, Civil Service College, Cargotec, CitiBank, Daikin Industries, DBS Vickers Securities, Deutsche Bank, FedEx, Fuji Xerox, General Electric, Hewlett-Packard, Hiab, HSBC, IBM,
Infocomm Development Authority of Singapore, Intel, JP Morgan, Kalmar, KFC, KPMG, Lee Kuan Yew School of Public Policy, Long John Silver’s, MacGregor, Merrill Lynch, Microsoft, Nokia, Singapore Ministry of Education, Motorola, National University of Singapore, Nanyang Technological University, Philips, Pizza Hut, PricewaterhouseCoopers, Raffles International, Reuters, Samsung, Singapore Airlines, Singapore Economic Development Board, Singapore General Hospital, Singapore Indian Chamber of Commerce and Industry, Singapore Institute of Management, Singapore Management University, Singapore Technologies, Singapore Tourism Board, Starbucks, ST Microelectronics, Sumitomo Mitsui Banking Corp, Sybase, Taco Bell, The Coca-Cola Company, The Walt Disney Company, Union Bank of Switzerland, United Overseas Bank Kay Hian, Young Arab Leaders, and more

See Manoj Sharma’s list of clients and partners

How Many People Has Manoj Sharma Worked With?

To date Manoj has worked with more than 50,000 individuals globally, from senior leaders onwards, across diverse industries and has professionally coaching more than 700 people.

Want to get in touch with Manoj Sharma?